💼 For decision-makers, accountants, CFOs · honestly calibrated numbers

Pricing, comparison, TCO — no hidden costs

Unlimited e-Factura on every package. No per-document fee, no per-location fee. Fiscal register integration included in the price. Indicative SLAs (not contractual) — for a signed SLA with financial credit, see Enterprise.

💰 From 150 MDL/month (Micro) 📄 Unlimited e-Factura · we don't charge per document 👥 +20 MDL/month per extra user 🏬 +80 MDL/month per extra POS

How we think about pricing

Three principles that set us apart from the mainstream POS/ERP vendors in the market.

Unlimited e-Factura

We don't charge per issued/received document. Metering is based on traffic + storage, both of which are generously included in every package. Issue 100 or 10,000 invoices/month — the cost is the same.

You pay per POS, not per location

2 stores with 1 POS each = 2 POS. 1 store with 3 POS = 3 POS. We don't penalize multi-location expansion — cost scales with real usage, not with geography.

Transparent add-ons

Extra POS: +80 MDL/month. Extra user: +20 MDL/month. Storage + traffic above the cap: at low cost, quoted individually. Nothing hidden, no surprises.

Package comparison

Volume figures are indicative for the typical profile. Controlled overages are absorbed by headroom; large overages (above ~50%) → upgrade discussion.

Package Monthly price Typical volume Who it fits
Micro 150 MDL ~100 receipts/day · ~200 SKUs · 1 POS Small shop — 1 location, 1-2 employees
Start 700 MDL ~250 receipts/day · ~800 SKUs · 1 POS Small shop scaling up · 1 location, 2-3 employees
Micro Manufacturer 1,500 MDL ~400 receipts/day · ~50 recipes + ~1,500 SKUs · 2 POS Small manufacturers — bakery, workshop, central kitchen
Standard 2,500 MDL ~1,500 receipts/day · ~5,000 SKUs · 4 POS · 1 site Retail chain small · 2-4 locations
Extra 3,500 MDL ~4,000 receipts/day · ~15,000 SKUs · 10 POS · 5 multi-provider sites Retail chain mid · 4-10 locations
Extra HoReCa 7,000 MDL ~4,000 receipts/day + full HoReCa setup from scratch (divisions, kitchen display) Restaurant / HoReCa chain mid-large
Extra Manufacturing 4,500 MDL Extra base + full manufacturing division setup from scratch (stations: prep, baking, packaging) Manufacturers above ~50 BOM recipes
Super 8,500 MDL ~8,000 receipts/day · ~30,000 SKUs · 20+ POS · 20+ sites · isolated LXC/VM instance Large corporate chain · isolation + predictable performance requirements
Enterprise from 20,000 MDL Dedicated server + assigned engineer + proactive incident communication (contractual SLA with credit → custom offer on request) Enterprise — bank, distributor, retail 100M+ revenue

💡 You're not locked into a tier. Every package can be extended with extra user +20 MDL/month, extra POS +80 MDL/month, connected AI assistant (MCP) +300 / +450 MDL/month, modules and integrations — you start with Micro (150 MDL) and grow incrementally, no migration. See what's included vs. add-on ↓

Full details per package + exact limits →

What's included in the price · what's an add-on

For an honest TCO — here's what is paid separately vs. what is included in the monthly subscription.

INCLUDED in the subscription

e-Factura B2C + B2B unlimited · integration with a CIECC-certified fiscal register (we use existing certified modules; our own SGAPPSFISCAL module — under certification) · reports + CSV/XLSX export · SNC accounting journal · hosting-provided backup + self-service export (JSON/CSV/XML) · versioned configurations · tamper-proof audit trail · public site (excluded on Micro) · granular RBAC · upgrade path with no migration.

OPTIONAL add-ons

Extra POS +80 MDL/month · extra user +20 MDL/month · connected AI assistant (MCP) +300 / +450 MDL/month (details) · on-demand instance snapshot (on isolated packages) · custom high-frequency backup — quoted individually · storage/traffic above the cap (at low cost) · full list.

ONE-TIME (setup)

Product migration from old Excel/POS: 0-800 MDL depending on complexity — often included in onboarding. Project-scope customization (for custom verticals): quoted individually after discovery.

NOT from us (paid elsewhere)

The fiscal register itself (hardware) — you buy it from a CIECC-approved distributor. The AI assistant subscription (Claude / ChatGPT / …) — paid directly to the AI provider, ~20-100 USD/month/user. External accounting (if you use an external accountant).

Indicative vs. contractual SLAs · honest clarity

We're transparent: per-package SLA figures are indicative internal targets, not contractual guarantees. For a signed SLA with financial credit, see Enterprise.

Indicative SLAs (Micro → Super)

Target uptime: ~99.9% (Micro → Extra — floor aligned with typical EU cloud SLA of 99.9%/month/server), ~99.95% (Super — isolated LXC/VM instance with dedicated monitor).

Typical support: email ≤5 days (Micro), ≤1 day + Telegram (Extra+).

Estimates based on practice — not contractual guarantees, no financial credit attached.

Contractual SLA (Enterprise, on request)

Our positioning is accessibility — we don't implicitly commit to an SLA with financial credit. On Enterprise, for clients with strict contractual requirements, we discuss a custom individual offer with a firm cap at your subscription value and clear exclusion clauses.

Enterprise support: phone + on-site + dedicated engineer (business days) · proactive incident communication · off-hours channel definitions + rates for interventions caused by external factors, all in the contract.

See Enterprise details.

Technical documentation · pricing

Pricing philosophy

How we set prices, what trade-offs we make between cost and features.

Open docs

Packages — full details

Exact figures per package, limits, upgrade path.

Open docs

Add-ons & cost examples

What's paid separately, with concrete configuration examples.

Open docs

Package comparison

Side-by-side table with all features per package.

Open docs

Frequently asked pricing questions

What happens on upgrade, when cost grows, how custom offers are built.

Open docs

Contracts & terms

Master SaaS contract, DPA, employee notice, honest terms.

Open docs

Let's discuss the numbers for your case

30 minutes with you (and your accountant if you like) — we walk through what you have today, what you'd pay at SGApps, and what you'd save on e-Factura (if you were paying per document before).

Sales · TCO calculation
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