Is the fiscal register hardware included in the 150 MDL/month?
No. The fiscal register is a separate one-time purchase,
directly from a CIECC-authorised distributor — you buy it,
we integrate the software with the MEV. On request we guide you to the
model that fits your volume (partners IntelectSoft, SoftLider and other
SFS-certified suppliers invoice the register directly to you).
Is there a cost per fiscal receipt or per e-Factura?
No. e-Factura is unlimited on any package — whether you
issue 100 or 10,000 per month, the cost stays the same. Metering is done
on traffic and storage, which are generously included in the package.
Fiscal receipts are issued without limit through the fiscal register.
Can I start with the hardware I already have?
Yes, if it is compatible. USB/Bluetooth scanner, thermal
printer, cash drawer — if they are from the standard catalogue, the
integration is free. Hardware outside the catalogue: we integrate it
separately, quoted individually after evaluating the model + drivers. The
fiscal register must be CIECC-certified — that is not negotiable, it is a
legal requirement.
What happens to the price if I grow — do I start over?
No. We have no fixed upgrade thresholds. When volume
grows, either you pay only the add-on you need on the
same package (storage, POS +80 MDL/month, user +20 MDL/month, AI assistant
+300 / +450 MDL/month), or you move to the higher package when you want
larger ceilings + extra features — the data stays, only the plan changes.
Do you provide onboarding + training on Micro?
On Micro: we install the platform + give you complete video and
text documentation for self-service. Dedicated training + personal
instruction — available on request at additional cost,
priced in support hours after assessment. On the larger packages (Start
and above), onboarding with training is included. Migrating the catalogue
from an old POS — a separate paid request, priced in support hours after
evaluating the source data (we cannot estimate accurately without seeing
the format).
What do I do if I change my mind?
You have self-service export in Excel format (CSV / XLS /
XLSX) at any time — the data is yours, you download it whenever you want.
Open formats for integrations (JSON / XML) available via the API. We do
not lock you in, neither through format nor through a long contract — the
invoice is monthly.