🏪 For small shops · grocery · niche

How do I open an online shop in Moldova?

With the Start Package (700 MDL/month) you get a public site on your own domain, with the POS catalog, a shopping cart and order processing from the dashboard. Our typical go-live target is 24-48 hours after the initial inventory is finalised. You change the price or stock once in the POS — at the next refresh it shows up on the site, almost in real time.

🚀 Target 24-48h · after inventory is finalised 🔄 Catalog synced with POS · almost in real time 🛒 Shopping cart · processed from the dashboard 🌍 Multilingual catalog · RO / RU / EN on request

How it works, step by step

Three separate but connected components: your domain (you buy it), the ERP catalog (we configure it) and the site hosted on our infrastructure. What you do, what we do — clearly separated.

1. The domain stays yours

You buy the domain (.md, .com, .ro, any extension) directly from a registrar — nic.md, GoDaddy, Namecheap. We tell you exactly which DNS records to configure in the registrar's panel (5 minutes of work). Within 1-24h after the setup, your site is live on your domain. The domain stays under your full control — you do not depend on us to move it or keep it.

2. One catalog, two storefronts

The products on the site are exactly the same as the ones in the POS in the store. You change the price or stock in a single place (ERP) — at the next refresh it shows up on the site. You add a new product, a photo, a description — same thing. Zero duplicate work, zero risk of a mismatch between the store price and the online price.

3. The order reaches you

The customer fills the cart, chooses home delivery or in-store pickup, leaves their details (name, phone, address) and completes the order. You process the order from the dashboard.

Until DNS propagates (1-24h after you configure the records), the site is already visible on a temporary subdomain of the form yourname.sgapps.io, so you can test and adjust.

What the customer sees and can do

The standard interface for a small retail shop — clean, fast on mobile, no bloat.

Search + filters

The customer searches by name, category or tag. Quick filters on any modern device. Google taxonomy included ro + ru; en / de / es / fr / tr on request.

Stock shown qualitatively

The customer only sees "in stock" / "limited stock" / "unavailable" — not the exact number. You protect your competitive data without leaving the buyer in the dark.

Price in MDL

The price is shown in MDL (or other currencies on request). Synced with the POS in the store — the same price online and at the counter.

Cart + checkout

Add products, change quantities, choose home delivery or in-store pickup, leave the details, complete the order.

Responsive

Looks good on phone, tablet, desktop. Modern layout, optimised images, fast navigation to the catalog and cart.

Basic SEO

Meta tags, sitemap.xml, structured data for Google — included as standard. We do not offer SEO consulting services — only the technical foundation.

A few more things worth knowing

A few clarifications useful for right-sizing the setup from the start.

One site per Start package

The Start package = 1 site on 1 hostname. For multiple sites on the same catalog (e.g. main brand + secondary brand) → the natural path is Large Retail.

Blog / articles — included

You can add editorial articles on the site (blog, info pages, guides). The standard design is included; advanced visual customisation of the article layout is handled by the support team, for a fee, priced in hours after evaluation.

Product reviews

The customer reviews module is available from the Standard package onwards. On Start you get the cart, catalog sync, orders dashboard — product reviews come with the upgrade.

ERP API for advanced cases

For custom scenarios — showing products on another existing website of yours, integration with your own mobile app, or a specific flow — you can use the ERP API as a data source. Priced individually after the case is clarified.

Compliance + customer data

A public online shop means legal responsibilities — cookies, personal data, T&C. We cover them as standard.

Cookie banner

Compliant with Law 195/2024 MD (in force from 23.08.2026, replacing Law 133/2011) and GDPR for buyers from the EU. Configurable per category.

T&C + Privacy Policy

Standard templates that we adjust with your company details.

Customer personal data

Stored with controlled access (immutable audit log), TLS communication, off-site backups with restricted access. Default retention 2 years after the last order (configurable). Right to erasure / portability on request.

Frequently asked questions

How soon is the shop live?

Our typical target is 24-48 hours after the initial inventory is finalised, for the Start package with compatible hardware and clean source data. On top of that, the shop still needs configuration to be completed from the admin panel — you do it yourself following the documentation, or we take it over for a fee through the support service, priced in hours after evaluation. The timeline is indicative — the actual duration varies with catalog complexity and your availability.

Who buys the domain?

You do, directly at a registrar (nic.md, GoDaddy, Namecheap, others). We do not sell domains. We give you the exact DNS records to configure in the registrar's panel (5 minutes). The domain stays yours, under your control — you do not depend on us to move it.

Do I have to add the products a second time on the site?

No. The products on the site are the same as the ones in the POS — you change the price, stock, photo in a single place, and at the next refresh it shows up on the site (almost in real time). You add a new product — same thing. No duplicate work.

Does the customer see how many pieces I have in stock?

Configurable. You can display the exact number or only qualitative states ("in stock", "limited stock", "unavailable") — you choose at onboarding depending on the shop's policy. The price is shown in MDL (or other currencies on request).

How many products can I have on the site?

The Start package accommodates catalogs typical of a small shop. For large volumes or multi-provider setups (several sites on the same catalog) → the natural path is Large Retail. At discovery we estimate together whether Start is right for your catalog.

What happens with my customers' data?

Stored with controlled access + immutable audit log, TLS communication, off-site backups. Default retention 2 years after the last order (configurable). Cookie banner compliant with Law 195/2024 MD + GDPR for the EU. Right to erasure / portability on request.

Can I also have a blog / articles on the site?

Yes, included. You add editorial articles (blog, info pages, guides) on the site with the standard design. Advanced visual customisation of the layout = the support team, for a fee, priced in hours after evaluation. For integration into an existing website of yours or your own mobile app → you use the ERP API as a data source, with custom configuration priced individually.

ℹ️ The packages are indicative

The structures above reflect our standard offering, but every client is discussed individually. We adjust the scope (more or fewer modules enabled), onboarding timelines and specific configurations to match your business. Custom services (catalog migration from an existing online shop, particular integrations, extra training) — priced in support hours after evaluation, not a fixed price. The binding final offer is the one in the written quote + signed contract.

Want your online shop live in 24-48h?

20 minutes on the phone and we tell you exactly what steps follow: what we need from you (product list, logo, registrar access), what we configure, how long until go-live with your real catalog. No obligation, no long sales pitch — just numbers and concrete steps.

Book a conversation

We look together for 20 minutes at your shop — we assess whether the Start Package fits your volume, what needs to be migrated from your current catalog, how long until your domain can be live. The initial consultation is free.

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SGAPPS LABS SRL · Chișinău, Moldova · Continuously in production since 2018 · POS · ERP · MEV fiscal register · e-commerce